FAQ

How quickly can I get my card pack?

We offer multiple shipping options to meet your needs. Standard shipping usually takes 3-5 business days within the United States. We also provide expedited 1-2 day shipping for those in a rush. We plan to have a digital version of our decks and, when this is available, access is granted immediately upon purchase, allowing you to start preparing without delay. We strive to get your card pack to you as quickly as possible so you can start your preparation journey right away.

International Shipping

Do you offer international shipping and how is it handled?

Yes, we do offer international shipping but require a minimum order value. Our cards are designed and manufactured in the United States and we ship globally. For our European customers, we have a local partner in the UK to expedite shipping within Europe.

What are the shipping rates and times?

Shipping rates are available at checkout and vary depending on the destination and package weight. General international shipping usually takes 7-21 business days, but European orders are often faster thanks to our UK-based partner.

Are there additional customs fees, and can I track my order?

Customs fees depend on the laws of your specific country and are the customer’s responsibility. All orders come with tracking information, which you’ll receive via email once your order has been dispatched.

What if there are issues with my order?

If your package is lost, damaged, or you need to make a change, please contact our customer support immediately. Orders can be canceled or changed if they have not yet been processed for shipping. Return shipping fees may apply for international returns.

If you have any more questions about international shipping, feel free to reach out to our customer support team.

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